Service Desk Team Manager

Capita Shared Services Limited

ScreenedHybrid

Belfast

Posted 3 days ago

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About the role

As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence.

What you'll be doing

Lead, manage ...

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