Contract Manager

Contracts Manager

London

Up to £70,000 + Package

We are recruiting for a permanent Contracts Manager to manage PPM contracts in London.

This is a hands-on leadership role where you'll manage the delivery of mechanical, electrical and building-services maintenance, ensuring contracts perform against agreed SLAs and KPIs while maintaining strong client relationships, commercial performance and statutory compliance.

You'll lead engineering and support teams, manage specialist subcontractors and work closely with clients to ensure planned and reactive maintenance is delivered safely, efficiently and to a consistently high standard.

What you'll be doing

Your responsibilities will include:

Taking operational and commercial ownership of Hard FM contracts

Managing the delivery of planned and reactive M&E maintenance

Ensuring contractual SLAs and KPIs are consistently achieved

Leading and supporting Supervisors, Engineers and Contract Support

Planning annual maintenance programmes and ensuring statutory PPM is completed on time

Managing specialist M&E subcontractors and supply-chain partners

Ensuring engineering teams use simPRO effectively to manage and close maintenance activity

Producing and managing quotations for mechanical, electrical and building fabric works

Managing contract budgets with full P&L accountability

Monitoring contract performance, costs, risks and opportunities

Holding regular client meetings and producing monthly performance reports

Identifying opportunities for service improvement and contract growth

Supporting project works and planned power shutdowns

Ensuring high standards of Health & Safety, statutory compliance, RAMS and permit-to-work processes

Developing and mentoring engineering teams and supporting their ongoing technical development

The role has direct responsibility for Supervisors, Engineers and Contract Support, so we're looking for someone comfortable leading both people and technical service delivery.

You'll also bring:

Previous Contract Management experience within Facilities Management

Experience managing Hard Services / M&E maintenance delivery

A good understanding of mechanical and electrical fundamentals

Experience managing PPM, reactive maintenance and statutory compliance

Strong client and stakeholder management skills

Experience managing engineers and specialist subcontractors

Commercial awareness and budget management experience

Understanding of SLAs, KPIs and contract performance

Strong Health & Safety knowledge

Experience managing RAMS and permit-to-work processes

Strong leadership, communication and organisational skills

Good Microsoft Office skills