Account Manager

We are looking for a Account Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Increase your chances of an interview by reading the following overview of this role before making an application.
Sales (50%)
Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.
Production of contracts for services including liaison with legal functions where required
Identify and grow opportunities and collaborate to ensure growth attainment in line with defined targets.
Complete key vendor pre-sales certifications.
Ensure all sales opportunities are logged in CRM and are kept up to date
Attendance and participation at internal sales meetings
Complete key vendor pre-sales certifications
Attend networking events, webinars, seminars and exhibitions as and when required
Client Relationship Management (45%)
Manage and maintain relationships with assigned clients
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships with multiple client stakeholders
Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary
Plan, document and present IT strategies for each client highlighting key recommendations
Cover for other Account Managers during periods of leave/sickness
Completing administrative work as required
Competently discuss complex technical requirements with clients
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Liaise with technical teams to design and develop tailored IT solutions that meet the clients needs
Provide feedback to technical technical teams based on clients needs, aiding in the continuous improvement of the solutions offered
Project Management (5%)
Prepare informative project handovers to the Implementation team

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
razorblue requirements:
We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.
Must hold full clean UK Driving Licence
Strong communication, presentation, and relationship-building skills
Excellent time management, organised, and attention to detail
Adaptable and proactive approach to evolving client needs
Proficiency with Microsoft Office suite
Must be able to deal with technical product information
Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider
Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.
Well versed in managing a busy workload and adhering to deadlines.
Excellent conversational fluency in English is required to clearly explain complex technical issues
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
razorblue gives:
Working for an IT partner isnt for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.
If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.
Our other benefits include:
Base salary of £32,000-£36,000 per annum depending on skills and knowledge
Commission Package
Hybrid working -After probation, split time evenly between office and home
Flexible working to suit your work life fit
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus if you know any other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
Agencies/Recruiters Please Note:
To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. xwzovoh Thanks for understanding!