Field Network Analyst

Field Network Analyst

• £250 per day via Umbrella
• 6 months initial contract
• Manchester - fully on-site, with occasional travel required across Greater Manchester

Join a dynamic ICT team as a Network Analyst. This role is crucial for supporting the ongoing operation, maintenance, and development of network and telephony infrastructure. You will also provide essential technical support for both project delivery and day-to-day operational services. Our network estate spans over 211 sites and has been enhanced with Software Defined Networking (SDN), increasing both capability and complexity.

Day-to-day of the role:

• Support the maintenance, monitoring, and optimisation of network infrastructure.
• Provide technical support for BAU incidents, service requests, and problem resolution.
• Carry out fault diagnostics and rectification across network and telephony systems.
• Assist with planning and delivery of network-related project work.
• Support deployment, configuration, and management of network hardware.
• Perform firmware upgrades, patching, and maintenance activities.
• Provide on-site support to resolve issues and maintain service availability.
• Undertake regular site visits, including visiting single and multiple locations in a day.
• Support the transition from legacy PSTN to IP-based telephony services.

Required Skills & Qualifications:

• Experience working with Cisco network hardware, including deployment and configuration.
• Proficiency in using Cisco Catalyst Centre (DNA Centre).
• Experience with Cisco and Meraki networking technologies, including deployment and configuration.
• Skilled in performing firmware upgrades and patching across Cisco and Meraki environments.
• Knowledge and experience of IP telephony and legacy PSTN systems.
• Strong troubleshooting skills, including fault diagnostics and resolution.
• Ability to manage and prioritise workload effectively.
• Ability to work independently and as part of a team.
• ITIL qualification (or working towards it) is beneficial.
• Cisco certification (e.g., CCNA or equivalent) is desirable.
• Full UK driving licence and access to a personal vehicle required, as the role involves regular travel to multiple sites.

In the first instance, please submit your CV.