Property Manager

PROPERTY MANAGER

Location: New Malden

Salary: £36,000-£40,000 per annum PLUS Bonus

Hours: Monday to Friday, 9am-5pm, plus 2 Saturdays per month (9am-4pm, with a day off in lieu)

Working pattern: Office based with regular site visits

The Opportunity

This is a fantastic opportunity for an experienced Property Manager to take ownership of a varied and growing portfolio across South West London and the surrounding areas.

Working within a collaborative and forward thinking environment, you will play a key role in ensuring properties are managed to a high standard, tenants are well looked after, and compliance is consistently maintained.

This role would suit someone hands on, organised, and confident dealing with both residents and contractors, who enjoys being out on site as much as in the office.

The Role

As Property Manager, you will oversee the day to day management of a mixed portfolio, ensuring smooth operations across inspections, maintenance, compliance, and tenant communication.

You will work closely with the Lettings and Operations teams, supporting tenancy progression, portfolio performance, and overall service delivery.

Key Responsibilities

Property & portfolio management

- Manage the day to day operations of a residential and commercial portfolio

- Conduct regular property inspections and produce detailed reports

- Ensure properties are maintained to a consistently high standard

- Monitor vacancies, tenancies, and upcoming lease events

Resident & stakeholder communication

- Act as the main point of contact for tenants and residents

- Build strong relationships with landlords and internal teams

- Handle queries, complaints, and escalations professionally

- Issue notices and communicate clearly on tenancy matters

Maintenance & repairs

- Coordinate reactive and planned maintenance works

- Obtain quotations and manage contractors through to completion

- Ensure all works meet health and safety and legal requirements

- Monitor contractor performance and maintain accurate records

Operations & compliance

- Ensure full compliance with current lettings legislation

- Oversee gas, electrical, fire safety, and HMO requirements

- Maintain best practice processes across the portfolio

- Identify and resolve compliance and risk related issues

- Manage utility readings and transitions

Reporting & administration

- Prepare reports on inspections, maintenance, arrears, and vacancies

- Maintain accurate tenancy and compliance records

- Support budgeting and cost control across the portfolio

Support to lettings & operations

- Assist with new lettings, renewals, and tenancy handovers

- Coordinate move ins and move outs

- Provide insight into portfolio performance and improvements

Marketing & portfolio support

- Assist with marketing properties across portals

- Provide feedback from viewings to support pricing strategy

- Contribute to portfolio growth through excellent service delivery

Skills and experience

Essential

- Experience in residential lettings or a property based customer facing role

- Strong communication and interpersonal skills

- Highly organised with excellent attention to detail

- Confident dealing with tenants and the public

- Working knowledge of UK lettings legislation

- Full UK driving licence and willingness to travel

Desirable

- ARLA / Propertymark qualification or working towards

- Property management or inspections experience

- Experience managing a portfolio of properties

Package & benefits

- Competitive salary based on experience

- Travel allowance

- Performance related bonus

- Ongoing professional development

Location

This role covers multiple locations including New Malden, Epsom, Marlow, Reigate, and Wandsworth. Regular travel between sites is required.

How to Apply

If you would like to know more about this role, please contact Sally at ProFind Property Recruitment.

Email: sally@profindrecruitment.co.uk | Phone: 0204 583 4941 | Mobile: 07760 787026 | Website: www.profindpropertyrecruitment.co.uk

ProFind Property Recruitment is acting as a recruitment agency with regards to this position. By submitting your application, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you haven't heard from us within 48 working hours, please assume your application hasn't been successful, but you're welcome to apply for future roles.