About the role
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
The Digital Product Manager - Cyber Security is a senior position in the business and the respective Industry verticals. This is a global key role in the Aviation, Ports & Borders, Urban Security & Defense industry sectors functions.
The role will report into the Global Director Digital Portfolio Director and is responsible for one or more of the company's digital product offerings, in this instance, Cyber Security.
This role is about developing cybersecurity roadmap of all our products, not about the lifecycle of our Digital products, establishing the right supply chain behaviours when it comes to components that contain software and need regular updating. The role of Digital Product Manager - Cyber Security is to manage the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy.
Manage the resources necessary to deliver the Product/s that they are accountable for efficiently and effectively between the relevant site (Centre of Excellence (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable.
Develop, release, and manage plans necessary to deliver the Product/s project / program that they are accountable for efficiently and effectively between the site (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable to ensure acceptable customer deliveries and business financial objectives are fit for purpose.
Act as a liaison between Technology, Sales, Programs, Marketing and Service to assist in the creation of product technical specifications. Support Central, Regional and Market Sales and Pursuit team personnel in key situations for Bids & Proposals, providing the technical support and Product Compliance input when necessary.
Through periodic review maintain relevant technical content of sales support and sales/distributor training materials.
Drive Cost of Ownership (CoO) initiatives and VAVE activity throughout the business pertinent to their product line to maximize contribution margin while increasing market share.
Analyse Product (Functional, performance and Technology) Related customer complaints and lead action teams to resolve.
Lead individual projects for new product development and product rationalization initiatives in line with PLP milestone requirements.
Implement product launches, sales support and product promotions in line with PLP milestone requirement.
Work independently or with Industry segment managers to analyse competitors’ strengths, weaknesses and pricing to ensure optimized price setting and ad-hoc opportunities for accreting margin
Conduct annual pricing reviews of all products and spare parts within area of responsibility.
Formulate service concept in close alliance with service commercial team and aligned to the PLP Process.
Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work.
Currently working on Cyber Security related projects (NIST, ISO 27001)
Proven matrix and stakeholder management skills/experience working virtually in diverse teams.
Overall, exceptional programme, project and time management skills – highly organised and detailed orientated
The understanding and recognition of the organisation’s commercial environment and positioning themselves, their role and their actions in order to support the organisation’s commercial success.
The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs.
Willing and able to identify and support change and continuous improvement in own and wider business environment.
Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc )
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