Account Manager

Job Title: Account Manager Location: Stoke-on-Trent

If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Salary: Up to £50k

About the Opportunity We are looking for a proactive, results-driven Account Manager to join a growing manufacturing business. This is an exciting new opportunity, created due to business growth, to manage and develop key customer relationships, help drive business growth, and make a real impact in a high-performing, collaborative environment.
The successful candidate will act as the primary point of contact for customers, ensuring requirements are clearly understood and delivered while supporting long-term programmes and business expansion. If you enjoy building relationships, solving problems, and contributing to a business in a growth phase, this role is for you.
Key Responsibilities Manage a portfolio of key customer accounts, developing strong commercial and technical relationships
Oversee the full customer lifecycle from RFQ, NPI, production, to delivery
Prepare accurate quotations, pricing, and proposals aligned with commercial and margin objectives
Identify opportunities to grow existing accounts through additional products, programmes, or volumes
Act as the customer interface for operational, commercial, and contractual matters
Capture and act on customer feedback to drive continuous improvement and customer satisfaction
Collaborate with internal teams across engineering, operations, quality, supply chain, and finance
Support compliance, audits, and issue resolution to maintain customer confidence
What Theyre Looking For Proven account management experience within a manufacturing or engineering environment
Strong commercial acumen, including pricing, contracts, and margin management
Solid technical understanding with the ability to interpret specifications and drawings
Ability to manage multiple accounts and long-term programmes across the product lifecycle
Experienced in quality-driven and regulated environments (ISO9001, AS9100 advantageous)
Excellent communication, negotiation, and stakeholder management skills
Proactive, customer-focused, and able to work collaboratively across teams
Positive, solutions-oriented attitude with the ability to influence without direct authority
Whats on Offer Up to £50k
23+ days holiday (plus bank holidays)
Pension and other standard benefits
Exciting opportunity to make a real impact in a growing business
Work in a supportive, collaborative environment where your contribution is valued
Develop professionally while managing key accounts and shaping business growth
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Thank you for your interest in this vacancy, which is being advertised by Bolt Technical, who are acting as an employment agency/business. xwzovoh Your application will be considered in competition with others and we will contact you within 5 working days.