English speaking Communication Specialist

Midnight on Monday 16 November
Location: Hybrid (Office is based in central Edinburgh)
Full time role - 35 hours per week, Monday to Friday with flexibility to consider 28 hours over 4 days (0.8 FTE)
Help shape our voice, strengthen our profile and make sure our communications have impact.
We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.
The Scottish Legal Complaints Commission (SLCC) is the independent body responsible for handling complaints about lawyers in Scotland. We play an important role in Scotland’s legal services sector, helping to resolve complaints and driving improvement in how legal services are delivered.

Clear, accessible and effective communication is central to that work. We communicate with a wide range of audiences, from consumers and legal professionals to stakeholders, the media and the wider public, and we want our communications to be engaging, inclusive and easy to understand.
We’re looking for an experienced Communications Manager to lead our strategic communications and help shape how we tell our story.
You’ll develop and deliver our communications strategy, strengthen our organisational narrative and ensure our communications are clear, consistent, accessible and focused on the needs of our audiences.
You’ll work across the organisation, providing trusted communications advice to senior colleagues and our Board, helping us manage our reputation and ensuring our work, priorities and impact are communicated effectively.
As our Communications Manager, you’ll:
· develop and deliver our communications strategy, ensuring it supports our wider organisational objectives
· provide strategic communications advice to senior colleagues and the Board
· lead communications planning for key organisational priorities, projects and campaigns
· create and oversee clear, engaging content for a range of audiences and channels
· help ensure our website and digital communications are current, accessible and user-focused
· champion plain English, accessibility and inclusive communications
· support effective communication with stakeholders and wider audiences
· manage relationships with external communications, design and digital suppliers
· monitor the effectiveness of our communications and use insight to continually improve our approach.
We’re looking for someone who can combine strong communications expertise with strategic thinking, sound judgement and excellent writing skills .
You’ll be able to take complex information and turn it into clear, accessible and engaging communications, adapting your approach for different audiences and channels.
experience of developing and delivering effective communications strategies
· excellent writing, editing and proofreading skills
· sound judgement when dealing with reputation, messaging and sensitive communications
· experience of corporate and external communications
· a strong commitment to plain English and accessible communication
· excellent planning and organisational skills, with the ability to manage competing priorities and deadlines
· strong relationship-building and influencing skills
· a creative and proactive approach, with a willingness to challenge how things have always been done and look for better ways of communicating.
Most importantly, you’ll understand that good communication isn’t simply about getting information out.
You’ll have the scope to bring ideas, influence our approach and help us build a strong, consistent and trusted organisational voice. You’ll also be close enough to the work to bring that strategy to life and see the difference effective communication can make.
We support hybrid and flexible working, giving you flexibility while making sure you have plenty of opportunity to connect and collaborate with colleagues.
You’ll spend at least one-third of your working time each quarter in our Edinburgh office , which for a full-time colleague will usually work out at around two days a week . We know starting a new job is easier when you have the right support around you, so you’ll spend more time in the office during your induction while you get to know the SLCC, your colleagues and your new role.

This is a full-time role of 35 hours over five days, with flexibility to consider 28 hours over 4 days.

When working from home, you can work between 6am and 10pm , and on office days between 7am and 7pm , giving you flexibility around how you structure your working day.

As well as flexible and hybrid working, you’ll receive:

~42 days’ paid holiday, including public holidays
~ Group Self-Invested Personal Pension
~ company sick pay
~ life assurance
~ cycle to work and travel loan schemes
~ confidential employee assistance programme
~ a staff-led Wellbeing and Inclusion Group.

In our most recent staff survey, 97% of colleagues said they have a good working relationship with their colleagues.

To apply for this role, please click on the link above and submit your basic details through our online application form.

We will then email you a link to submit your CV and a covering letter explaining why you are interested in the role and what you will bring to it (a maximum of 300 words) by midnight on 16 November 2026.