Service Advisor

We are representing a well-established and highly reputable prestige dealership group in their search for a Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a leading automotive brand known for excellence and exceptional customer service. The successful candidate will play a vital role within a dedicated team, managing customer interactions and ensuring a smooth flow of workshop operations. Benefits: Competitive basic salary up to £28,500 OTE exceeding £35,000 through bonuses and incentives Structured training and development programmes Supportive management and professional growth opportunities 23 days holiday plus bank holidays Company pension scheme Work with a prestigious brand in a modern, reputable dealership environment Opportunity for career progression within a stable organisationDuties of a Service Advisor: Manage service, repair, and maintenance bookings via telephone, email, and face-to-face contact Process bookings efficiently through the internal Pinnacle system Liaise with the workshop team to ensure all work is scheduled correctly Keep customers informed throughout the service process, upselling additional services when appropriate Present and upsell approved products and services to customers Handle all related administrative tasks, including invoicing and payment processing Ensure customer satisfaction standards are met or exceeded Service Advisor's provide excellent customer service and maintain a professional attitude at all timesRequirements of a Service Advisor: Highly developed interpersonal and communication skills in a customer-facing role Ability to plan, organise, and meet agreed deadlines Capable of assimilating information quickly and providing considered responses Strong work ethic with adaptability to changing circumstances Attention to detail with a focus on delivering accurate, quality work PC and web literacy, with Pinnacle experience preferred Full clean driving licence Previous retail automotive service experience is advantageous Enthusiastic, customer-focused attitude, with a desire to develop within a prestigious dealershipIf you are interested in this Service Advisor role and want to contribute to a successful team within a reputable dealership, we would love to hear from you. Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Havant and Hampshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today