Service Desk Lead

Marble Talent Group are currently recruiting for a Service Desk Lead to join their clients team in Canary Wharf! Key Responsibilities * Main point of contact for clients, engineers, and stakeholders * Manage CAFM system, data, and compliance * Schedule engineers and coordinate daily operations * Plan and track PPM and reactive works (meet SLAs) * Maintain reports, records, and trackers * Review service reports and follow up on issues * Support quotes, materials, and purchase orders * Assist with RAMS, reporting, and team support Personal Requirements * Background in heating, energy, M&E, construction, or similar * Experience coordinating high-volume technical works and subcontractors * Knowledge of RAMS, compliance, and safe systems of work * Relevant engineering or health & safety qualifications (desirable) * Experience with quotes, invoicing, or commercial processes Salary - £32,000 - £38,000k per year, depending on experience. Hours - 8am - 5pm | Monday - Friday | Overtime hours available. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates