Transport Coordinator

Transport Coordinator 📍 Location: Grays (Office-Based) 🕒 Hours: Monday to Friday, 8:30am - 5:00pm (1 Hour Lunch Break) Are you an experienced Transport Coordinator looking for your next challenge? We are seeking a highly organised and proactive individual to join a busy logistics operation, managing daily UK transport movements and ensuring customers receive a first-class service. This is a fantastic opportunity for someone with previous experience in transport, logistics, freight forwarding, or distribution who enjoys working in a fast-paced environment and thrives on problem-solving. Key Responsibilities Coordinate daily UK collections and deliveries. Arrange transport with approved hauliers, carriers, and subcontractors. Manage a variety of freight movements including full loads, part loads, palletised freight, and groupage shipments. Monitor vehicle movements and maintain regular communication with drivers and transport providers. Provide customers with accurate shipment updates and estimated delivery times. Resolve transport issues including delays, failed collections, delivery discrepancies, damages, and shortages. Book timed collections and delivery appointments. Obtain competitive transport rates and prepare customer quotations. Source cost-effective transport solutions while maintaining service quality. Process and monitor Proof of Delivery (POD) documentation. Investigate and resolve delivery queries and invoice discrepancies. Prepare completed transport files for billing and ensure all charges are correctly recorded. Update internal systems and maintain accurate transport records. Deliver exceptional customer service and build strong working relationships with customers and suppliers. About You The ideal candidate will have: ✅ Previous experience within transport, logistics, freight forwarding, or distribution ✅ Strong knowledge of UK road transport operations ✅ Excellent communication and customer service skills ✅ The ability to prioritise workloads and manage multiple shipments simultaneously ✅ High attention to detail and strong organisational skills ✅ Experience using transport management systems and Microsoft Office ✅ A proactive approach to problem-solving and decision-making What's on Offer? Full-time, permanent position Monday to Friday working hours Supportive and friendly team environment Varied and fast-paced role with plenty of responsibility Opportunity to develop your career within a growing logistics operationIf you're looking for a dynamic transport role where no two days are the same, we'd love to hear from you. Apply today! 🚛📦 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website