Head of Operations

The Head of Operations will be responsible for leading all operational activities, ensuring the safe, efficient and profitable delivery of engineering, maintenance, compliance, and services nationwide. This senior leadership role requires a strong blend of operational management, commercial awareness, people leadership, and change‑management capability.

Client Details

This opportunity is with a medium‑sized organisation operating within a specialist engineering and technical services business. The business provides nationwide installation, maintenance, compliance, and technical support services through a highly skilled field engineering network, supporting a growing portfolio of national customers and strategic partners.

Responsibilities

• Lead and manage all operational delivery functions across the business.
• Ensure consistent, high‑quality service delivery across maintenance, compliance, installation, and construction activities.
• Oversee budgeting, resource allocation, and cost management within the operations department.
• Monitor and improve key performance indicators including utilisation, productivity, response times, first‑time fix rates, project delivery, and customer satisfaction.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Lead, develop and motivate operational teams across multiple locations.
• Monitor performance metrics and provide regular reports to senior leadership.
• Oversee workforce planning and resource allocation across field engineering and project teams.

Qualifications

• Senior operational leadership experience within engineering services, utilities, engineering infrastructure, industrial services, or a related technical environment.
• Experience managing nationwide field‑based engineering or technical service teams.
• Experience in petroleum, energy or downstream infrastructure sectors is beneficial.
• Expertise in resource allocation, budgeting, and cost management.
• Knowledge of regulatory compliance and safety standards in manufacturing.
• Excellent leadership and team development skills.
• NEBOSH, IOSH or equivalent health and safety qualification.
• Degree or professional qualification in Engineering, Operations Management, Business Management, or a related discipline.

Benefits

• Competitive salary ranging from £80,000 to £100,000 per annum.
• Car allowance, bonus, and additional benefits.
• Position based in the Edinburgh area; occasional travel may be required.

If you are ready to take on this exciting challenge as a Head of Operations, we encourage you to apply today.