Funeral Service Specialist - Level One

Funeral Service Specialist
Location: Thomas Fowle & Sons, Gillingham

Job Type: 38.33 Hours per week

Salary: £26,708.34 per annum

We're looking for an empathetic, well-organised individual to join our team at Thomas Fowle & Sons Funeral Directors in Gillingham as a Funeral Service Specialist. You'll take the lead in running the branch day to day, supporting families and building trusted local relationships, with training to guide families through Funeral Plans and support ceremonial duties when needed.

Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.

Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.

Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.

Your Impact and Responsibilities
This role calls for empathy, confidence and attention to detail - guiding people through funeral arrangements with care, introducing the support we offer, and making sure every detail is taken care of.