Site Lead

Our client is looking for a Site Lead to run the day-to-day operation of their facility in Warminster. The Site Lead will need to have previous operational management or team leadership in a defence or secure environment. In addition, the Site Lead will need to have strong organisational, communication, relationship management, problem-solving and IT skills. You must have security clearance. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Lead the day-to-day operation of the facility Ensure contractual service delivery obligations, KPIs and targets are achieved Support incident response, escalation management, and operational recovery activities Provide effective day-to-day leadership, direction, and supervision of site-based personnel Allocate workload, manage priorities, and ensure effective deployment of resources Promote accountability, collaboration, and professional standards across the team Act as the primary operational point of contact for stakeholders, contractors and colleagues Escalate risks, contractual concerns, or service issues appropriately Provide accurate operational updates, reports, and service communications Ensure operational equipment, systems, and associated assets are prepared and available to support service delivery requirements Ensure operational incidents, faults, and service disruptions are recorded, escalated, and resolved through approved processes Support planning and coordination of training events, visits, and operational activities Ensure site operations comply with policies, procedures, H&S, and legal and contractual obligations Support internal audits, investigations, assurance activities, and continuous improvement actions Identify opportunities to improve service performance, efficiency, customer experience, and team effectiveness Support implementation of business change, service enhancements, or operational improvements Knowledge, skills and qualifications: Essential: Experience within defence, military support, simulation, or secure operational environments Strong experience in a supervisory, team leadership or operational management role Previous experience managing people within an operational, technical, defence, engineering, training or service-led environments Strong organisational, communication, and problem-solving skills Strong stakeholder and customer relationship management skills IT proficiency, including Microsoft Office applications Ability to work independently with appropriate judgement and accountability Have security clearance Desirables: Experience operating within contractual service delivery environments Familiarity with technical systems support or equipment availability management Relevant leadership or management qualifications Health & safety qualification Salary: £50,000 Benefits: Training, Private medical (covers family), Life Assurance, 25 days hols, Pension (4%)