Sales Exec - Croydon

Sales Advisor   Job Title: Sales Advisor Job Type: Full-Time, Permanent Location: Croydon Hours: Monday to Friday, 7:00am – 5:00pm (45 hours per week) Salary: £33,000 – £36,000 per annum (depending on experience)   Optima are delighted to be partnering with a respected Builders Merchant in Croydon to recruit an experienced Sales Advisor.   Our client has been serving the local building trade supplying a comprehensive range of products across Timber, Plumbing, Heating, Renewables, and Sanitaryware, and have built an excellent reputation for delivering outstanding customer service and expert product knowledge.   Key Responsibilities Serve customers at the trade counter, providing product advice and processing sales Assemble customer orders and assist with product collection (some lifting and carrying required) Handle customer enquiries and orders via telephone and email Research and source products not currently stocked to help fulfil customer requirements Provide accurate information regarding products, pricing, and order status Resolve customer queries efficiently and professionally Build and maintain strong relationships with existing and prospective customers Deliver a consistently high standard of customer service  Requirements Previous sales advisor experience Knowledge of products within the Builders Merchant industry Experience in both telephone sales and counter sales environments Excellent customer service and communication skills Strong product knowledge within building materials and associated products Good computer literacy and administrative skills Professional, friendly, and proactive approach Ability to work effectively in a fast-paced environment  Desirable Skills Previous sales advisor experience within the Builders Merchant industry Understanding of product margins and profitability Ability to calculate product quantities and measurements accurately Knowledge of timber, plumbing, heating, renewables, or related building products  Benefits Competitive salary 23 days annual leave plus Bank Holidays Additional holiday entitlement after 5 years' service Company pension scheme with flexible contribution options Life insurance after 1 year of service Staff discount following successful completion of probation Company uniform provided  This is an excellent opportunity to join a business that values its employees and offers long-term career stability, and a supportive working environment. This role would suit someone who has previously worked in the following roles:   (Counter Sales Assistant, Trade Counter Salesperson, Trade Counter Assistant, Builders' Merchant Sales Assistant, Merchant Counter Sales Advisor, Trade Sales Advisor, Customer Sales Advisor, Internal Sales Representative, Internal Sales Executive, Sales Assistant (Builders' Merchant) or something similar). #INDPERM