Aftersales Manager

Are you an experienced Aftersales Manager looking to lead a dedicated team within a reputable dealership? Our client, an established and award-winning car dealership in Newport, is seeking a professional Aftersales Manager to oversee their small but dynamic workshop and service operations. This is an excellent opportunity to join a respected business that values quality customer service and operational excellence. Benefits: Starting salary up to £38,000 per annum OTE of £45,000 per annum, achievable through hours sold, budget achievement, and customer satisfaction scores Company car and CBS scheme included Workplace pension scheme 20 days holiday allowance plus 8 bank holidays, increasing with service length Excellent career development prospects within a well-regarded local businessDuties of the Aftersales Manager: Lead and manage a small team of 4 Vehicle Technicians and 2 Aftersales Advisors to deliver high-quality service Oversee day-to-day workshop operations, maximising workshop utilisation and labour sales Ensure exceptional customer satisfaction through effective communication and service delivery Monitor and achieve sales targets, budgets, and customer service scores as an Aftersales Manager Support and develop team members, maintaining a positive and professional work environment Support the implementation of policies to enhance operational efficiency and customer experienceRequirements: Proven experience as an Aftersales Manager or Service Manager within a franchise-approved dealership, preferably within a small to medium-sized operation Strong leadership and team management skills Excellent organisational and communication abilities IT literacy Valid UK driving licence with minimal points Live within South East Wales or nearbyInterested in advancing your career as an Aftersales Manager with a forward-thinking organisation? Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and South Wales, today to discover more about this fantastic opportunity. At Perfect Placement, our team of automotive recruitment consultants are passionate about connecting skilled professionals with leading motor trade roles. If you’re seeking to enhance your career and explore more motor trade jobs in your area, get in touch today