Deputy Care Manager

Deputy Care Manager Fully office based at Head Office £30,000 - £34,000 NG15, Nottingham Monday Friday 9am 5pm On call 1-6 weekends Looking for someone to start asap Role Purpose This would be the perfect opportunity for someone with a strong background in hands-on care who is looking to step away from a fully frontline position and move into a more office based, management focused role. You will manage and oversee care packages, support and guide field-based care teams, maintain high standards of quality and compliance, and build strong relationships with clients, families and healthcare professionals. Working closely with the Office Manager, you will use your practical care experience to support the smooth running and growth of the service, while still maintaining some contact with clients and care teams. Role Responsibilities Support the Branch Manager with the day-to-day running of the service Provide support and guidance to office and field-based care staff Manage staff queries, concerns and day-to-day issues Create and maintain rotas for care packages Maintain regular communication with clients, families and healthcare professionals Visit clients when required to review and discuss their care packages Set up and manage new and existing care packages Ensure each care package has suitably skilled and experienced staff in place Work alongside the recruitment team to support staffing requirements Build strong relationships with Case Managers, Solicitors, Social Workers and other professionals Support the growth of the business by developing existing client relationships and identifying new opportunities. Ensure all care packages meet CQC requirements and company standards Maintain compliance with relevant legislation, policies and procedures Work towards business development, quality, staffing, recruitment and retention KPIs Skills Required Previous experience within the care or support sector Good understanding of CQC standards and care compliance Strong communication and organisational skills Confident managing and supporting care staff Experience managing care packages and rotas Able to deal professionally with clients, families and external professionals Self-motivated with good problem-solving skills Full UK driving license Flexibility to participate in an on-call rota TPBN1_UKTJ