General Manager

General Manager

If you think you are the right match for the following opportunity, apply after reading the complete description.
High profile hospitality venue
Central London

up to £70,000 annual salary plus performance-related quarterly bonus
Private medical cover
A rare opportunity to join an evolving hospitality group

Monday to Sunday operation, five days out of seven, as General Manager you will be expected to lead and support the operational team as needed at peak trading times including evenings.

Were partnering with one of the most exciting hospitality businesses in the UK right now.

A brand that blends commercial sharpness with genuine heart, a business that has delivered consistent year-on-year growth, strengthened margins, and is now sharpening their focus on long-term investment in people, product and expansion.

As they enter their next chapter, were searching for a commercially astute, culture-driven business and people leader to take full strategic and operational ownership of one of their most high-profile venues in London.

The role

This destination venue is dynamic an exceptional food and drink offer, entertainment, events, private hire and high guest expectations across every daypart.

Youll be the driving force behind performance, culture and experience, leading a team from the front, setting the rhythm of the floor, and ensuring every moving part operates seamlessly.

Youll think like an owner, act like a host and lead like a coach.

As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings.

What youll lead

Culture & Team Performance

Develop and empower a strong senior team with clear accountability
Create succession pipelines and genuine development pathways
Drive engagement, retention and performance through visible, values-led leadership

Guest & Operational Excellence

Be present and impactful on the floor - setting standards in real time
Oversee multiple concepts and ensure cohesion in quality and service
Champion exceptional experiences across food, drink, atmosphere and events

Commercial Ownership

Full accountability for site P&L
Drive revenue through smart sales strategy, event activation and partnerships
Manage labour, GP and costs with precision and pace
Use data to identify opportunity and act decisively

Growth & Market Presence

Build strong local relationships and repeat corporate/event business
Maximise quieter trading windows creatively
Work cross-functionally to accelerate performance and innovation

Compliance & Governance

Maintain exemplary food safety, licensing and H&S standards
Deliver outstanding audit and mystery guest results
Protect team and guest wellbeing at all times

What success looks like

Consistent growth in weekly sales and event revenue
Strong NPS and guest advocacy
Healthy labour ratios and improved retention
Tight cost control and GP optimisation
Confident, autonomous leadership presence

Who were looking for

This opportunity would suit a high-performing General Manager or an Operations Manager ready to take full site ownership in a complex, fast-paced environment.

Youll bring

Experience leading large, multi-stream hospitality businesses
Premium hospitality experience essential (wet led background is advantageous)
Strong commercial instincts and proven P&L control
A visible, floor-first leadership style
Emotional intelligence and gravitas
The ability to balance pace with precision
A genuine love of hospitality and people
High energy and visible enthusiasm
Inclusivity and warmth
Clear standards and accountability
A bias toward action and improvement
Resilience during peaks and proactive thinking during lulls

As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings.

Youll treat the venue like its your own commercially sharp, culturally aware and relentlessly focused on raising standards. In short, youll make it look effortless, even when it isnt.

Interested in this exciting opportunity? Please apply today. xwzovoh

Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual messages or email.

Every application will be reviewed and all candidates should expect to receive a personal response