ECA Agency Client Service Manager

Overview:

Please ensure you read the below overview and requirements for this employment opportunity completely.
A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team . This role focuses on delivering first-class relationship management to clients involved in Export Finance transactions , ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.
Key Responsibilities:
Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.
ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.
Deal Lifecycle Oversight: Manage the end-to-end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.
Stakeholder Collaboration: Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.
Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.
Pricing & Repricing: Focus on pricing for out-of-scope events and opportunities to reprice on refinances and amendments.
Requirements:
Experience: Proven background in a comparable role , with a strong understanding of the Syndicated Loan Market and ECA-backed financing .
Technical Skills: Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations .
Soft Skills:
Client-focused with a commitment to excellent customer service .
Strong communication (written and verbal), time management, and presentation skills .
Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.
Desirable: Experience in Project and Infrastructure Finance and credit exposure.
Why Apply? xwzovoh
This role offers the opportunity to manage a complex portfolio independently , work and specialist with global ECAs , and contribute to high-value transactions in a collaborative, client-centric environment . The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.
Location: London
Working Arrangement: Hybrid (2 days in office, 3 days at home)