Senior Store Manager (m/w/d)

Shop Manager Hours: 21 per week (3 days per week) Contract: Permanent We're searching for an ambitious Shop Manager to take ownership of our Lochgilphead store and help shape its future success. From leading and developing your team to delivering excellent customer experiences and achieving sales targets, you'll play a key role in making the store a place customers love to visit and colleagues are proud to work in. Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. " - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Driving shop performance by achieving sales targets and maximising income opportunities. Overseeing all day-to-day shop operations, from front-of-house activity to behind-the-scenes processes. Acting as an ambassador for the British Red Cross, promoting our values and making a positive impact in the local community. To be a successful Shop Manager, what will you need? Previous retail experience in a supervisory or management role, with strong customer service and cash-handling skills. Proven ability to lead, motivate and develop teams, helping people perform at their best. Commercially minded, with the initiative and drive to achieve sales targets and deliver results. Confidence using IT systems and Microsoft Office, with good administrative and organisational skills. Passionate about the British Red Cross and able to promote the shop within the local community, building support for our cause. Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. xkybehq Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.