Mortgage Administrator / Case Manager

Mortgage Administrator / Case Manager

All potential candidates should read through the following details of this job with care before making an application.
Join an award-winning finance brokerage in Exeter and take ownership of mortgage applications through to completion. This opportunity suits someone with previous mortgage industry experience who is client-focused, organised and keen to grow with the business.
If you've also worked in the following roles, we'd also like to hear from you: Mortgage Processor, Mortgage Case Handler, Mortgage Broker Support, Mortgage Adviser Support, Mortgage Support Administrator, Mortgage Applications Administrator, Financial Services Administrator, Mortgage Underwriter, Mortgage Broker, Mortgage Adviser
Benefits include a bonus for every case, a company bonus, a birthday day off, gym membership and flexible working hours.
SALARY: £45,000 OTE / £25,000 to £30,000 per annum Basic Salary + Benefits
LOCATION: Remote and Hybrid working available – candidates need to be located within 60 miles of Exeter.Initial training will be from the Exeter Office.
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
This is a great opportunity to join a growing, client-first brokerage where the Mortgage Administrator / Case Manager helps keep applications moving smoothly from submission to completion.
The Mortgage Administrator / Case Manager will work closely with brokers, customers, lenders, solicitors and surveyors, combining accurate administration with proactive case progression.
With ownership of the post-application client journey, the Mortgage Administrator / Case Manager will maintain clear communication, accurate CRM records and a consistently professional service.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the Mortgage Administrator / Case Manager include:
Mortgage Application Processing: Accurately input mortgage applications into lender systems and upload supporting documents
Pipeline Management: Manage mortgage and finance applications through to completion
Client Communication: Keep customers updated in writing and by phone throughout the post-application process
Third-Party Liaison: Work with mortgage companies, solicitors and surveyors to progress cases
Client Journey Oversight: Help deliver a smooth, professional client service experience
CRM Record Keeping: Record interactions and activities accurately in the CRM system
Broker Support: Support 6 brokers with case progression and administration
CANDIDATE REQUIREMENTS
Previous experience within the mortgage industry, gained as a broker, case manager or underwriter
Ability to take initiative, manage time effectively and prioritise tasks efficiently
Motivation to develop within a professional and growing business environment
Passion for delivering an excellent client experience
Confident written and verbal communication skills
BENEFITS
Bonus paid for every case
Company bonus
Day off for your birthday
Gym membership
Pension
Flexible working hours
· And an awesome team to work with!
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P15317
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Exeter, Devon. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. xwzovoh AWD online operates as an employment agency.
AWD-IN-SPJ