Customer Service Administrator

Service Administrator Manchester, Trafford Park Working hours: (Apply online only) or (Apply online only) Monday Friday ongoing position, possibly long term for a right candidate £12.71 per hour If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you. Job role / duties The role will involve learning how to assist customers with vehicle maintenance queries over the phone. Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance. The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service • Extracting data from a Excel spread sheet • Analysing the data • Transferring calls and information to the correct contact • Dealing with queries • General administration To be considered for this role you MUST: • Be good with Excel • Have high attention to detail • Be able to work on your own and as part of a team • Have good communication skills • Be numerate & literate To apply for this exciting position please call Anita on (phone number removed) or apply on line. If you have not received feedback in 14 days please deem your application as unsuccessful