Relationship Director - Real Estate & Housing

Job Title

Relationship Director, Real Estate & Housing

Location

Manchester, Blackburn, Bolton, Liverpool, Preston

Salary

Starting from £85,493

Work Pattern

Full‑time. Hybrid – at least two days per week (or 40% of time) at an office site.

Department

Real Estate & Housing team within Commercial Banking Coverage.

Role Overview

Managing a defined portfolio of SME client relationships in the Real Estate sector, delivering a great client experience and identifying opportunities to grow income, balance sheet and market share.

Responsibilities

• Grow income, balance sheet and client numbers while managing associated risks.
• Manage a portfolio of client relationships focusing on the Real Estate sector.
• Identify client needs and develop strategies, leveraging product and support teams.
• Undertake lending assessments and implement appropriate client solutions.
• Respond to clients’ key moments of truth, including lending not handled by the Client Relationship Team.
• Manage risk and reward balance, ensuring lending and contingent liabilities meet policy requirements.
• Be the "go‑to" banker in the geographic area of responsibility.
• Maintain a high profile with external influencers and the local business community.
• Forge effective partnership with pooled support in the Client Relationship Team.
• Promote the bank’s image and work with Business Development, Product Partners to create new opportunities.
• Ensure activities comply with internal and external policies, including credit, asset quality, reporting, legal, statutory and regulatory requirements.

Qualifications & Experience

• Highly proficient at building and maintaining relationships with external professionals.
• Specialist credit and real‑estate sector knowledge with a track record delivering excellent client experiences.
• At least 3 years of proven experience, including winning new clients, growing business and delivering results.

Benefits & EEO

• Generous pension contribution up to 15%.
• Annual performance‑related bonus.
• Share schemes, including free shares.
• 30 days holiday plus bank holidays.
• Wellbeing initiatives.
• Generous parental leave policies.
• Flexible working options (hybrid, job share).
• Reasonable workplace adjustments for colleagues with disabilities, including flexible office attendance, location and working patterns.
• As a Disability Confident Leader, guarantee interviews for qualifying candidates.
• Commitment to diversity, equity and inclusion, with policies on menopause health and the Working with Cancer Initiative.
• Equal Opportunity Employer – we comply with the Equality Act and promote an inclusive workplace.