Technical Operations Manager
About the role
Technical Operations Manager
The Technical Operations Manager will be responsible for the delivery of building maintenance services across the University estate, ensuring mechanical and electrical systems are maintained safely, efficiently and in full compliance with statutory requirements. The role leads planned, reactive and lifecycle maintenance, drives performance through effective resource management, and ensures robust oversight of compliance programmes, asset condition and maintenance strategies.
You will lead and develop operational teams and manage contractor performance to ensure high‑quality, value‑driven service delivery. The role also provides technical leadership to projects, supports property investment planning through asset intelligence, and ensures effective use of compliance data and systems. Working closely with stakeholders, you will maintain a safe, compliant environment, promote strong health and safety practices, and contribute to emergency and out‑of‑hours response arrangements where required.
Qualifications
- A degree in Building Services Engineering, Engineering, Facilities/Estates Management, or a related discipline, with relevant post‑qualification experience.
- Significant experience in estates or facilities maintenance environment.
- Experience managing mechanical and electrical systems and maintenance services.
- Demonstrable experience managing statutory compliance and regulatory frameworks.
- Experience managing budgets and operational resources.
- Experience leading and managing teams and/or contractors in a service delivery environment.
- Experience managing service delivery contracts.
Benefits
- 24 days of annual leave, plus a further 12 days for public/university holidays.
- Additional day leave on your birthday.
- Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme).
- A flexible approach to working pattern and work‑life balance.
- Employee discount scheme across 3,500 retailers.
- Fitness facilities across our campuses.
- Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme.
- Professional, career and research development opportunities.
UWS is committed signatory to the Armed Forces Covenant.
UWS is committed to equality and diversity and welcomes applications from underrepresented groups.
UWS is a "Disability Confident" employer.
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