Operations Assistant | 230926

Role: Operations Assistant/Lead

Location: City of London

Hours: 37.5h per week, Monday to Friday

Salary: Up to £37,000 depending on experience

Maternity cover until February 2028

Introduction:

A high end, luxury private healthcare clinic are recruiting for an Operations Assistant/Lead to support the Director of Operations and wider team.

What you will do as the Operations Assistant/Lead?

You will oversee the day-to-day running of the office and clinical areas. You will be responsible for maintaining high standards as well as operational systems and some financial processes, supporting the Operations Director to deliver the day-to-day running of the clinic for clients and colleagues.

The ideal candidate will be polished, proactive and efficient, with a focus on exceptional high standards.

Operational Assistant/Lead duties:

• Working with the Operations Director and team to ensure smooth day-to-day running of the clinic.
• Promoting and maintaining exceptional standards from, relationships with colleagues, to the look and feel of the clinic.
• Daily management of facilities and communicating key facilities information to the wider team.
• Building relationships with the landlord, subcontractors and all of the key suppliers.
• Office organisation to include stock checks, ordering and deliveries.
• Supporting the maintenance of health, safety and security procedures.
• Working closely with IT to ensure that all software and hardware is fully operational for all colleagues.
• Administrative responsibilities to include supporting compliance to CQC regulations.
• Accounts and administrative financial processes.

Person Specification:

• An exceptional team player who is supportive, reliable, flexible and trustworthy.
• Outstanding communication skills with an enthusiastic, warm and confident approach.
• Uncompromisingly high standards, dedicated to exceptional client service and attention to detail.
• First-class organisational skills, with the ability to prioritise and manage time effectively. Extremely polished and well-presented.
• Ability to put people at ease and interact professionally with colleagues, visitors and high net worth clients.
• Office experience in a luxury environment in hospitality or private healthcare.

Benefits:

27-days holiday plus public holidays

Pension scheme

Private medical cover

Broad benefits platform including retail, travel and wellbeing offers

Regular training & development opportunities

Quarterly socials!

Weekly team teas and daily fresh fruit

Please note, this role is 5 days a week in the clinic located in the City of London. 37.5 hours a week with shifts varying from 7am - 3pm, 8am - 4pm, 9am - 5pm and 10am - 6pm.