Appeals Coordinator

My Key Recruitment is currently recruiting for an organised and detail-focused Appeals Co-ordinator to join a friendly and supportive administration team based in Uckfield and paying an attractive salary of £24,700. This is an excellent opportunity for someone who enjoys working with spreadsheets, managing processes, and keeping things running smoothly behind the scenes. The successful candidate will play a key role in co-ordinating appeals cases, maintaining accurate records, and supporting the delivery of an efficient and professional service. The role is ideal for someone who thrives in a structured environment, enjoys administration and scheduling tasks, and takes pride in accuracy and organisation. Key Responsibilities Logging and acknowledging new appeals cases Maintaining accurate work-in-progress records and spreadsheets Assisting with the scheduling and organisation of hearings Booking venues and arranging equipment where required Preparing and distributing case documentation within strict deadlines Producing and proofreading reports before release Liaising with authorities, appellants, board members and third parties via phone, email and letter Monitoring case progression and escalating delays where necessary Providing general administrative support to the wider team What We’re Looking For Previous administration, co-ordination or scheduling experience Strong organisational skills and excellent attention to detail Confident using Microsoft Outlook, Word and Excel Experience working with databases and spreadsheets Excellent verbal and written communication skills A proactive and process-driven approach Customer service experience Ability to work independently and manage workload effectively Working Hours  This is a full-time position working 37.5 hours per week, typically between 8am and 6pm. Hybrid Working The role is based at the company’s head office in Uckfield. Employees work: 3 days in the office (Tuesday, Wednesday and Thursday) 2 days working from home How to Apply To apply for this opportunity, please send your CV to My Key Recruitment or contact the team directly for more information