Tenancy Sustainment Officer

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities * Assess referrals and determine suitability for the service. * Support service users to maintain accommodation and prevent tenancy breakdown. * Complete home inspections, welfare checks and safety tasks. * Assist with budgeting, financial inclusion and managing rent accounts. * Support individuals with daily living skills to promote independence. * Record tenancy notes and interventions accurately using online systems and mobile devices. * Monitor arrears and support service users through arrears processes. * Identify, monitor and report safeguarding concerns appropriately. * Work collaboratively with internal teams and external agencies. * Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience * Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. * Experience supporting people who face barriers to housing or homelessness. * Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you