Temporary Customer Service Advisor

Temporary Customer Service Advisor Alfreton, Derbyshire £12.71 per hour Start Date: Monday 1st June Shifts between 9:00am – 6:00pm/ Monday to Friday We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton. This is an excellent opportunity for somebody who enjoys speaking with people, delivering excellent customer service and working within a supportive team environment. The role is primarily telephone and administration based, supporting customers with enquiries, orders and account queries. Key Responsibilities: Handling incoming customer enquiries via telephone and email Processing customer orders accurately and efficiently Investigating and resolving customer queries and complaints Updating and maintaining customer records on internal systems Liaising with internal departments regarding orders and deliveries Supporting the wider customer service team with administrative tasks Ensuring all customer interactions are handled professionally and efficiently The Ideal Candidate: Previous customer service or administration experience Excellent communication and interpersonal skills Confident telephone manner Good attention to detail and accurate data entry skills Strong IT skills including Microsoft Office Ability to work in a fast-paced environment and manage workload effectively Experience working towards targets or service levels would be advantageous If you are organised, customer-focused and looking for your next opportunity within a well-established business, we would love to hear from you. EMA25