Refuse and Recycling Team Leader (HGV Refuse driver)

Refuse and Recycling Team Leader (HGV Refuse driver) Malvern £30,917 - £35,240 per annum (pay award pending) 80 hours per fortnight – Permanent post About the team We are seeking experienced team leaders to supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling and refuse collection services in accordance with the Council’s operational and service delivery standards, About the role The roles includes the requirement to lead and supervise staff to achieve high levels of performance and productivity. This requires the candidates to possess good oral and written skills and the ability to make reliable, sound, balanced and consistent judgements. You will be making day to day operational decisions to ensure that the Council’s operational and service delivery requirements are achieved. The candidates will effectively liaise with team members and members of the general public. You will be responsible for ensuring team members carry out their duties in accordance with the Council’s policies and procedures and operate to agreed methods of working, including safe systems of work set out in the Council’s health and safety policies and procedures. About you The successful candidate will have: Understanding of Health and Safety legislation and best practice Full, valid EU driving licence (category C) Educated in manual handling Flexibility to work additional hours, as required, to ensure effective and efficient service delivery Understanding of refuse/recycling methods of collection and practice Relevant experience of driving class C vehicles Good oral and written communication skills including the ability to produce clear and precise records Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements Skills and Experience Skills and Experience we are looking for are: Relevant experience of working with the public and delivering high levels of customer satisfaction in a face to face role Experience of supervising or managing staff and dealing effectively with situations involving conflict with others Experience of making routine service decisions in accordance with established procedures Recording of information for processing including using ICT solutions. Experience of collecting, collating and processing information Good oral and written communication skills including the ability to produce clear and precise records The ability to lead and supervise a team to achieve high levels of performance and productivity The ability to plan work and manage delivery to meet deadlines and quality criteria Ability to make reliable, sound, balanced and consistent judgements Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements ICT user skills including mobile ICT solutions What we can offer Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: Excellent pension scheme with employer contributions Generous annual leave entitlement with options to purchase additional annual leave Committed training programme and development opportunities Discounted Gym and swim membership Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services Cycle to Work scheme Employee Discounts with a range of companies including EE and the Kaarp discount scheme. If you would like an informal discussion about this opportunity, please contact Carl Hobson or Clare Witts - Refuse and Recycling Shift Managers Please note that this vacancy may close earlier than the advertised closing date if there is a high volume of applications Closing date: Sunday 20 September 2026 Interview dates: Tuesday 29 September 2026 and Wednesday 30 September 2026 For further details and an application pack please click "Apply on our website"