GP Practice Manager

Job summaryLincoln House Surgery are looking to welcome a Practice Manager to their large, progressive and digitally advanced GP practice in Hemel Hempstead. You will be working across our two sites, Apsley and Highfield. The position is offered on a full-time basis, working Monday to Friday, 9:00am to 5:00pm.As Practice Manager, you will provide strategic and operational leadership across both practice sites, working closely with the GP Partners to deliver the practice's vision, objectives and business plans.You will have overall responsibility for ensuring the practice operates safely, efficiently and sustainably, while maintaining a strong focus on patient experience, staff experience, quality and regulatory compliance.This is a hands-on senior management role requiring an individual who can confidently move between strategic planning and day-to-day operational management.Main duties of the jobLeadership and strategic developmentOperation managementEnsure services are delivered efficiently, effectively and to a high standardDevelop, implement and maintain robust policies, procedures and business continuity arrangementsOversee the day-to-day operation of both practice sitesProvide visible, confident and effective leadership across the practiceLead the overall management and ongoing development of the organisationWork closely with the GP Partners to deliver strategic objectives and business plansIdentify opportunities for service development, innovation, growth and continuous improvementFinancial and business managementMaximise income from NHS contracts, QOF, Enhanced Services and other appropriate funding streamsMonitor expenditure and identify opportunities to improve efficiency and valueGovernance, quality and compliance dutiesEnsure the practice meets CQC requirements and all relevant regulatory standardsAbout usWe are a progressive, patient-focused GP practice serving approximately 24,500 patients across two sites in Hemel Hempstead.We are committed to delivering high-quality primary care while embracing innovation, digital transformation and modern ways of working. Technology plays an important part in how we deliver services, improve patient access, streamline processes and support our teams.Benefits include:6 weeks annual leave plus Bank Holidays (pro rata)NHS PensionFree onsite parkingCompany eventsEmployee Assistance ProgrammeSupportive team environmentDetailsDate posted04 September 2026Pay schemeOtherSalary
Depending on experience
- TBD at interview
ContractPermanentWorking pattern

Full-time

Reference number29971Job locations163 London RoadApsleyHemel HempsteadHertfordshireHP3 9SQUnited KingdomJob descriptionJob responsibilitiesIf you would like to find out more information about this
role, please see the attached job specification.
Job description
Job responsibilitiesIf you would like to find out more information about this
role, please see the attached job specification.Person Specification
Experience
EssentialSignificant experience as a Practice Manager, Operations Manager or senior leader within primary careProven experience managing large teams and complex healthcare operationsA strong understanding of NHS Primary Care contracts, QOF and Enhanced ServicesStrong financial, business and budget management skillsExperience of CQC inspections and regulatory complianceExcellent communication, leadership and people-management skillsExperience managing services across multiple sitesStrong digital skills and a genuine interest in technology and innovationDesirableA recognised management qualification such as ILM, CMI, Diploma or Degree level.Experience working within a large GP practice, particularly one serving 15,000+ patients.Experience working within a Primary Care Network.Experience delivering digital transformation projects.Knowledge and experience of EMIS Web, Accurx, eConsult, Anima, Microsoft 365, Heidi AI
Person Specification

Experience
EssentialSignificant experience as a Practice Manager, Operations Manager or senior leader within primary careProven experience managing large teams and complex healthcare operationsA strong understanding of NHS Primary Care contracts, QOF and Enhanced ServicesStrong financial, business and budget management skillsExperience of CQC inspections and regulatory complianceExcellent communication, leadership and people-management skillsExperience managing services across multiple sitesStrong digital skills and a genuine interest in technology and innovationDesirableA recognised management qualification such as ILM, CMI, Diploma or Degree level.Experience working within a large GP practice, particularly one serving 15,000+ patients.Experience working within a Primary Care Network.Experience delivering digital transformation projects.Knowledge and experience of EMIS Web, Accurx, eConsult, Anima, Microsoft 365, Heidi AIDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer namePrimary Care CareersAddress163 London RoadApsleyHemel HempsteadHertfordshireHP3 9SQUnited KingdomEmployer's websiteEmployer detailsEmployer namePrimary Care CareersAddress163 London RoadApsleyHemel HempsteadHertfordshireHP3 9SQUnited KingdomEmployer's website