Head of Service Delivery & Strategic Client Leadership
About the role
Intrum, a leading credit management services group, seeks a Head of Service Delivery in the UK to lead a major client relationship. You will oversee large-scale collections and recoveries operations, drive performance against contractual commitments, and shape a strategy that delivers outstanding outcomes for the client and customers.
You will build senior partnerships, lead a multi-functional team, and guide governance forums with a focus on continuous improvement, digital transformation, and
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