Slovenian-speaking Customer Support Advisor - Social Media & Email RDC0726B

Slovenian-speaking Customer Support Advisor – Social Media & Email Are you fluent in Slovenian and English and looking for a full-time work-from-home role where you can use your language skills every day? We are recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You will be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly. This is a fully remote role — you can be based anywhere in the UK and work entirely from home. What you will be doing You will support customers with a range of everyday enquiries, including: Missing orders Payment queries Product availability Order amendments Cancellations General customer questions via social media and email You will need to be patient, helpful, and professional, and able to write clear, friendly responses. What is on offer £26,520 per year Full-time, permanent role 40 paid hours per week Fully remote — work from home anywhere in the UK Rotational shifts between 8am and 12am, Monday to Sunday 28 days paid holiday Employee assistance support Employee discount benefits Stock purchase scheme Gym discount Insurance discounts What we are looking for Excellent Slovenian and English written and verbal skills At least 6 months customer service experience Strong knowledge of social media Social media or content moderation experience would be a bonus Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday Based anywhere in the UK Able to work from home with at least 10Mbps broadband Apply now