Head of Digital Transformation & Guest Experience

mum

Screened

Greater London

Posted 5 days ago

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About the role

mum in Central London seeks a Head of Digital Transformation & Innovation to lead digital initiatives across the guest journey and loyalty programs. You will own CRM, data strategy and an innovation roadmap, aligning technology with guest experience and commercial growth.

The role sits at the intersection of technology and hospitality, requiring strategic thinking and hands-on delivery across multiple functions.

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About this listing

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