Change and Adoption Manager

Change and Adoption Manager

London - hybrid working | Initial 6 month contract, view to extend | £800-890pd inside IR35

We are seeking a Change and Adoption Manager to join a world-leading global software and digital media pioneer. You will support enterprise customer engagements by designing and executing tailored Organisational Change Management strategies. Your goal will be to drive end-user adoption of market-leading MarTech, digital experience and creative enterprise solutions, ensuring blue-chip clients realise maximum value from their digital transformation investments.

Key Responsibilities

• Develop and execute comprehensive OCM strategies and adoption roadmaps aligned with customer business objectives and platform implementations.
• Conduct organisational readiness assessments, stakeholder analysis and change impact assessments to evaluate client maturity.
• Design and deliver tailored training programmes, communication strategies and enablement resources to maximise user engagement.
• Partner closely with internal consultants to synchronise change activities with implementation milestones and go-live schedules.
• Facilitate executive alignment workshops, leadership sessions and establish change champion networks across client organisations.
• Define and track key adoption metrics and KPIs, reporting progress, r...