Case Worker

SW16, London (Hybrid) £30,000 - £34,000 per annum Permanent Full Time

We are seeking an experienced Referral & Assessment Officer to join a specialist housing support service operating across London.

The successful candidate will play a vital role in assessing referrals from Local Authorities and ensuring residents receive appropriate accommodation and support services based on their individual needs and circumstances.

The Role

As a Referral & Assessment Officer, you will:

• Receive and review referrals from Local Authority partners.
• Carry out assessments to identify support and risk levels.
• Determine suitability for accommodation and support services.
• Complete initial assessments and support plans for new residents.
• Conduct six-month reassessments and ongoing reviews.
• Manage a varied caseload and maintain accurate records.
• Liaise with internal teams and external agencies to support successful outcomes.
• Deliver most assessments remotely via Microsoft Teams, with face-to-face visits undertaken where necessary.

The service supports residents with predominantly low to medium support needs across a number of London boroughs including Harrow, Ealing, Croydon and North West London.

About You

To be considered, you...