Retail E-Commerce & Commercial Development Manager

Retail E-Commerce & Commercial Development Manager £40,000 – £45,000 Chesterfield / Hybrid This is a newly created opportunity for an E-Commerce & Commercial Development Manager to take ownership of the online B2C side of an established specialist consumer business going through a major period of change and growth. The business has recently been acquired by a global organisation and has big plans for its brands. They now need someone who can bring fresh ideas, commercial thinking and a modern digital approach to the business. This isn't about simply maintaining a website. You'll have the freedom to look at what's there, work out what's working, identify what's outdated and help shape where the business goes next. THE ROLE • Own and develop the B2C e-commerce operation • Improve the website, online customer journey and product presentation • Develop social media, digital marketing and promotional campaigns • Identify new customer, product and revenue opportunities • Use sales and customer data to spot trends and drive growth • Explore new marketing channels, partnerships and ideas • Work with external web/digital partners and know the right questions to ask • Work closely with sales, marketing, customer service and operations ABOUT YOU We're looking for someone who is commercially minded, digitally savvy and full of ideas. You could come from e-commerce, D2C, digital marketing, specialist retail, commercial development or a similar consumer-focused environment. You'll ideally have 3–7 years' relevant experience and a degree/diploma, but solid experience and a proven track record will count for more than a qualification. Most importantly, you'll be: • Commercial and customer focused • Comfortable working autonomously • Confident turning ideas into action • Curious about digital trends and new ways of growing a brand • A good communicator who isn't afraid to challenge the status quo JOB DETAILS • Retail E-Commerce & Commercial Development Manager • £40,000 – £45,000 • Chesterfield • Hybrid working available – typically 3 days in the office • Monday – Friday • Occasional national/international travel and trade shows WHY THIS ROLE? This is a genuine opportunity to shape an established brand rather than simply manage one. You'll have the autonomy to influence the e-commerce strategy, modernise the customer experience, develop the brand and test new ideas – with the backing of a global organisation behind the business. If you're an E-Commerce & Commercial Development Manager looking for a role where you can actually make your mark, we'd like to hear from you