Insolvency Insurance Case Manager

About Us BTG Eddisons is a leading UK property consultancy, combining expertise in commercial property, valuation, asset management, and insolvency services. With a national network of specialists, we support banks, insolvency practitioners, and businesses to maximise value and navigate complex situations. Our collaborative and client-focused approach brings together industry experts across property, insurance, and advisory services, delivering practical and results-driven solutions. The Role We are looking for an experienced Insolvency Insurance Case Manager to join our specialist insurance team. This role will be responsible for managing insolvency-related insurance cases from inception through to completion, ensuring excellent service delivery to clients and stakeholders. This is a great opportunity for someone with insurance experience who enjoys ownership of cases, working in a collaborative environment, and building strong client and insurer relationships. Key Responsibilities * Manage a portfolio of insolvency insurance cases from initial setup through to conclusion * Act as the primary point of contact for clients, providing proactive updates and maintaining strong relationships * Liaise with insurers to obtain quotations, negotiate terms, and progress policies * Coordinate all case documentation, ensuring accuracy and compliance * Monitor case progress to ensure deadlines and service standards are met * Raise and manage invoices in line with completed work * Work closely with the wider specialist insurance team to ensure efficient case handling * Identify opportunities to improve processes and enhance client experience Skills & Experience Required * Minimum 3 years’ experience within the insurance sector * Previous experience in case management, claims, or insurance administration * Strong organisational skills with the ability to manage multiple cases simultaneously * Excellent communication and stakeholder management skills * High attention to detail and accuracy * Ability to work independently whilst contributing to a team environment * Confident liaising with external stakeholders, including insurers and clients * Experience within insolvency or financial services (desirable but not essential) What We Offer * Flexible and hybrid working arrangements * Opportunity to work within a specialist and growing insurance team * Supportive and collaborative culture aligned to BTG Eddisons’ values of being agile, ambitious, and approachable * Career development within a well-established and respected national business Why Join BTG Eddisons? At BTG Eddisons, we pride ourselves on delivering expert-led, practical solutions to complex challenges. With over 180 years of heritage and a strong presence across the UK, we offer a dynamic environment where individuals can thrive and make a real impact