Credit Control Manager

Credit Control Manager Location: Peterborough Salary: £45,000 plus benefits We are partnering with a growing, engineering-led business to recruit a Credit Control Manager. This is a hands-on management role with responsibility for the customer ledger, cash collection and overall credit control performance. You'll play a key role in improving cash flow, reducing aged debt and maintaining strong commercial relationships with customers. The role will suit an experienced credit professional who is commercially minded, confident managing aged debt and comfortable getting into the detail to drive results. Key Responsibilities Take ownership of the credit control function and customer ledger * Lead proactive collection activity across outstanding and aged debt * Prepare and analyse aged debt reports, prioritising key accounts and risks * Drive improvements in cash collection and debtor performance * Build and maintain strong, professional relationships with customers * Handle customer queries, disputes, payment issues and challenging conversations * Work closely with Sales, Finance and Operations to resolve outstanding balances * Provide regular reporting on cash collection, aged debt and key debtor risks * Maintain accurate customer accounts, reconciliations and credit control records * Support effective credit controls and appropriate escalation of higher-risk accounts * Remain hands-on with the ledger while providing direction and support to the wider teamKey Requirements Proven experience in credit control, credit management or accounts receivable * Previous experience at Credit Control Manager, Supervisor or senior level would be beneficial * Strong track record of managing and reducing aged debt * Commercial mindset with the confidence to balance customer relationships with cash collection * Confident negotiating payment terms and having challenging conversations * Strong Excel skills with experience analysing and reporting on aged debt * Excellent attention to detail and strong organisational skills * Proactive, resilient and hands-on approach * Experience within manufacturing, engineering, distribution or another B2B environment would be advantageousAbout You You are a commercially minded credit professional who takes ownership and is motivated by delivering results. You're confident managing aged debt, having difficult conversations and building strong customer relationships, while understanding the wider impact of cash flow on the business. You'll be someone who is happy to roll up your sleeves, get into the detail and make things happen