Smart Meter Customer Service

2 Roles Available

Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team.

The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines.

Reporting to the team leader duties of the role will include;

• The management of all meter installations, exchanges, and removal
• Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct
• Resolving any issues that may arise from incorrect meter data in a timely and effective manner
• To manage and remedy industry meter reading rejections
• Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner
• To support the business with its smart meter, roll out strategy
• Ensure meter readings are obtained and submitted to the industry within a specified timeframe

The right candidate will have;

• Good verbal and written communication skills
• Strong organisational skills
• Able to prioritise within a busy challenging environment...