Senior Group IT Business Support Partner

Location Hamilton / Cardiff / Sheffield

Shift Monday - Friday

Salary Competitive + Benefits

We are looking for a Senior Group IT Business Support Partner to join our IT team and support the ongoing development, security and performance of key business systems across Finsbury Food Group.

This is what you'll actually do!

• Work closely with the Group Business Support Team Manager and the wider IT team to support and maintain key business systems across the Group, ensuring infrastructure and security solutions are operating effectively and kept up to date.
• Provide 3rd line support for infrastructure and security-related issues, investigating, troubleshooting and resolving technical problems while working alongside third‑party support partners where required.
• Support cyber security compliance and awareness across all sites, driving best practice, supporting training activity and maintaining security standards across the business.
• Monitor and maintain infrastructure environments, including servers, cloud platforms, networking and security technologies.
• Contribute to a variety of IT projects across the Group, supporting system improvements, upgrades and implementations while ensuring minimal disruption to business operations.
• Occasionally travel to UK sites to provide onsite support and build strong relationships with stakeholders across the business.

Ideally this is you!

• Experience supporting IT infrastructure, networks or security environments.
• Understanding of networking principles, security technologies and cyber security risks.
• Working knowledge of Windows Servers, virtual environments and Azure Active Directory.
• Exposure to cloud‑based platforms such as Azure or AWS.
• Strong analytical and problem‑solving skills.
• Good communication and interpersonal skills.
• Organised with the ability to manage priorities and workload effectively.
• Flexible and proactive approach to supporting the wider business.
• Comfortable working independently and as part of a team.
• Relevant IT or Networking qualification desirable.
• Full UK driving licence and willingness to travel to UK sites where required.

What's in it for you?

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival.
• Enhanced Pension Scheme for our employees.
• Death in Service Benefit.
• Free Employee Assistance Programme (open to colleagues and their families).
• Retail discounts accessible via our Benefits Hub platform.
• Refer a Friend Scheme (up to £300 per referral - T&C’s dependent).
• Employee Recognition Awards.
• Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and in‑house development courses).
• An opportunity to be part of a fantastic, growing organisation.