Hospitality Manager - Newcastle

Hospitality Manager

Up to 30,000 per annum

We're looking for a polished, customer-focused Hospitality Manager with a strong background in high-end hotel events, meetings, or premium guest services. You'll play a key role in delivering exceptional service experiences, ensuring every interaction reflects quality, attention to detail, and professionalism.

What you'll do:

• Oversee the daily delivery of high-end hospitality, meetings and events services, ensuring an outstanding guest experience at every touchpoint
• Work closely with the management team to drive seamless operations and consistently high service standards
• Support financial activities such as stock control, ordering and cost awareness
• Identify opportunities to enhance the client and guest experience, bringing fresh, creative ideas
• Build strong, professional relationships with clients, stakeholders and visitors
• Ensure all compliance, safety and brand standards are maintained at all times

What we're looking for:

• Experience in a premium hospitality, hotel events, meetings or guest services environment
• A highly organised individual who thrives in a fast-paced, client-facing setting
• A confident communicator with a passion for delivering exceptional, personalised service
• A proactive approach with a keen eye for detail and continuous improvement
• Professional, reliable and motivated to deliver service excellence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!