About the role
Boston Consulting Group in London is seeking an analytical and detail-oriented Service Designer to join the Global IT Design Center of Expertise. You will own the design and delivery of end-to-end service experiences for employees, bridging process improvement with user-centered design. You will map journeys and processes, conduct user research, and translate insights into measurable improvements.
The role requires collaboration across global teams and time zones in a hybrid working environment. #J-18808-Ljbffr
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