Supervisor (12 hours/week)

Bear Builder Role:

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
Actively engage with guests, demonstrating genuine enthusiasm for our brand
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
Strong team commitment; be dependable, engaged, and helpful
Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
Model Experience First behaviors
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations

Build-A-Bear store associate experience
Thrives in an Experience First environment
Connects with others to inspire results
Enjoys meeting and interacting with new people
Possesses a “How can I help” attitude
Strong desire to develop, train, and support others' success
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Thrives in a dynamic and changing environment
Able to remain calm when faced with challenging circumstances

- Contracted Hours (per week): 12.00 - WORKING ENVIRONMENT: Active retail store leadership requires the ability to sit, stand, and move around for duration of shift - YOUR PERFORMANCE WILL BE MEASURED ON: - Decision-making, judgment, and execution - Ability to create an Experience First culture for guests and associates - Achievement of assigned goals - Consistent execution of operational standards - Stakeholder feedback - This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. xwzovoh This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.