About the role
- Amend, format and produce a wide range of complex legal and business documents in Microsoft Word, ensuring compliance with house style standards and client requirements.
- Create, maintain and update branded templates, brochures, flyers and other document assets in line with corporate branding guidelines.
- Design and produce professional tables, flowcharts, organisational charts, diagrams and other visual content to a high standard.
- Conduct comprehensive document reviews to ensure consistency, accuracy, formatting integrity and adherence to quality standards.
- Perform document health checks and troubleshoot formatting, structural and technical issues across Microsoft Word, Excel and PowerPoint documents.
- Utilise specialist software to produce accurate document comparisons.
- Diagnose and resolve textual, graphic and software-related issues using document repair and cleaning tools, including DocXTools and similar applications.
- Create, edit and manage PDF documents using Adobe Acrobat and other relevant software.
- Act as a subject matter expert on document formatting, templates, styles and best practice, promoting adherence to house style standards across the firm.
- Build and maintain effective working relationships with Business Services teams, supplier partners and stakeholders across multiple jurisdictions and locations.
- Establish and maintain trusted relationships with internal and external clients through the delivery of high-quality, responsive services.
- Manage workload effectively, ensuring priorities are met, deadlines achieved and accurate handovers provided to colleagues where required.
- Interpret and implement client instructions accurately, proactively seeking clarification where necessary while following departmental procedures and controls.
- Undertake additional duties consistent with the role and departmental requirements to support the delivery of high-quality documentation and client service.
The working hours for this role will be Thursday - Saturday (22:30 - 09:00) and Sunday (23:00 - 09:00). This shift pattern includes a premium hours payment. Please note, the successful candidate will need to complete a 6-week training period, during our standard day shift hours (09:00 – 17:30).
What you will have- Advanced use of MS Word (styles, tables of contents, macros, tracked changes)
- Proficiency in Excel, PowerPoint, and Adobe Acrobat
- Experience of using document management systems, with the ability to learn new systems quickly
- Eye for detail and experience of working on complex technical documents
- Experience of working in a professional services environment
- Excellent communication skills
- Commitment to delivering a high standard of client service, with the ability to react quickly and appropriately to changes in client and business needs.
To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers
Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
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