About the role
Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications for the in-house Tour Operator across both B2C and B2B channels. This is a key role within a very closely knit Finance team supporting a fantastic brand.
The Job:
* Adopt and administer the Company's credit control policies across our B2B and B2C channels
* Process large amounts of data to prepare aged debtor reports and create collection plans
* Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections
* Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy
* Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs
* Generating appropriate documentation following cash application
Skills Required:
* Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills
* Well organised with the ability to prioritise own workload
* Ability to process large volume of data to prepare reports
* Attention to detail
* Previous experience in a similar role, ideally in the travel industry
* Good knowledge of Microsoft Excel, Word and Outlook is essential
The Package:
* Salary £28,000 with the possibility to increase up to £30,000 pa based on experience and upon successful probation.
* London Hybrid
Interested:
* If you would like to apply for the above vacancy, please click to 'APPLY' or email your cv to (url removed)
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