CFAS - Senior Manager

Part of the CFAS divisionInvolved in the assessment of business interruption and other financial losses arising on behalf of clients.Negotiating and settlement of claims.Work within and part of the wider GTS team.Travel and undertake site visits and external meetingsMarketing and promotion of self and business both internally and externallyCrawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions. For over 85 years, we've combined global expertise, industry-leading technology, and a people-first approach to help restore and enhance lives, businesses, and communities.With more than 9,000 colleagues across 70+ countries, we're united by a shared purpose and commitment to delivering exceptional outcomes for our clients. We call this One Crawford.In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career. To find out more about working at Crawford & Company, take a look here.Our Commitment to InclusionAt Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:Consciousness CapabilityCulture We are also proud to be a Disability Confident Committed Employer. We are committed to accommodating applicants with disabilities throughout the hiring process. If you have an accommodation need, please email recruitment@crawco.co.uk as soon as possible to make any reasonable adjustments. So, what are you waiting for?  Apply today, we’re looking forward to your application.Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issuesQuality focussed to provide a high level of customer service both internally and externallyAbility to demonstrate high attention to detailDispute and resolution handling skills in order to manage cases effectively and proactivelyCompetent use of technologyAbility to work on own initiative and within a team environmentBehave in a strongly customer focused way at all times to ensure development and maintenance of client relationshipsDemonstrate personal integrity in a way which is consistent to the company’s core valuesCommunicate effectively by sharing, listening and exchanging information and knowledge at all levelsBuild and maintain positive working relationshipsDemonstrate a solution and action oriented style in order to deliver against targetsDemonstrate a flexible and resilient operational styleDemonstrated behaviours must be in close alignment with Crawford stated values: RESTOREEssential:Experienced in Forensic Accounting and/or Business Interruption claims.Accountancy qualification.Experience of managing staffDesirable:Strong communication skills (written and verbal)Good customer service, organisational & communication skillsWork both externally and internally assessing business interruption and financial claimsReceiving and reviewing and analysing financial information.Preparing reports commenting in detail on the review and conclusion of analytical work.Visiting Insurers, Reinsurers, Claimants and the Insured.Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.Calculating and agreeing settlement of claims, and preparing final reports.Assisting in the development of less experienced staff members.Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.Identifying and developing business opportunities for self and team.Full timePosting Date: 2026-07-09