Revenue Protection Officer (Dual Fuel)

Revenue Protection Officer (Dual Fuel) Location: Southampton Salary: £43,554

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
- £44,671 £2,000 Safety & Attendance Bonus Overtime Excellent Benefits Are you a qualified Dual Fuel Smart Meter Engineer looking for a new challenge away from traditional metering work? We're recruiting for experienced engineers to join a leading infrastructure services provider as a Revenue Protection Officer, helping to tackle energy theft while ensuring customers remain safe and receive excellent service.

This is an excellent opportunity to use your technical skills in a varied role that combines investigation, customer interaction and metering expertise, with full training provided in revenue protection and conflict management.

The Role As a Revenue Protection Officer, you'll investigate suspected gas and electricity theft at residential and commercial properties.

You'll carry out site assessments, make installations safe where required, gather evidence, and work professionally with customers while following strict safety procedures.

You'll also undertake metering activities including Smart meter installations, de-energisation and disconnections when required as part of debt recovery processes.

No two days are the same, making this an ideal opportunity for engineers who enjoy problem solving, working independently and delivering excellent customer service.

Key Responsibilities Investigate suspected energy theft at domestic and commercial properties Make gas and electricity installations safe where necessary Collect evidence and accurately document findings Install Smart meters and complete associated metering work Carry out de-energisation and disconnections where appropriate Deliver outstanding customer service, even in challenging situations Work safely and in accordance with industry regulations What We're Looking For Essential: Full UK Driving Licence (maximum 6 penalty points) CCN1, CMA1, CMA3 and MET1 NVQ Level 2 Smart Metering (Dual Fuel) and/or MOCOPA Experience installing Dual Fuel Smart Meters Excellent communication and customer service skills Calm, professional and confident approach when dealing with challenging situations Desirable: 3 Phase qualification CT Metering Medium Pressure Gas What's On Offer Salary from £43,554
- £44,671 (depending on qualifications) £2,000 annual Safety & Attendance Bonus Overtime, standby and call-out opportunities Company van and fuel card Discretionary bonus scheme 22 days annual leave plus bank holidays Pension scheme Life assurance 24/7 Online GP service Employee Assistance Programme Retail discounts and employee rewards platform Enhanced family-friendly policies Cycle to Work scheme Refer a Friend bonus Ongoing training, career development and progression opportunities Why Apply? xwzovoh This is a fantastic opportunity to join one of the UK's leading infrastructure businesses, where you'll receive industry-leading training, genuine career progression and long-term job security.

If you're an experienced Dual Fuel engineer looking to develop your career in a specialist field with excellent earning potential, we'd love to hear from you.