Technical Consultant

I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare. Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success. Key Responsibilities In this role, you will be responsible for delivering end-to-end technical consulting services, including: Capturing and analysing customer requirements Designing and implementing technical solutions Installing, configuring, and deploying enterprise software Delivering training, acceptance testing, and go-live support Acting as a subject matter expert across the product suite Collaborating with internal teams including Pre-Sales, Product, and Engineering Troubleshooting and resolving complex technical issues Producing clear documentation, reports, and status updates Supporting system upgrades and enhancements Contributing to Statements of Work (SoWs) Ensuring smooth transition to support teams post-deliveryYou will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs. Skills & Experience Essential: Degree in Computer Science, IT, or a related discipline 10+ years' experience in software or systems integration environments Minimum 5 years' hands-on experience deploying enterprise security solutions Strong troubleshooting and problem-solving skills across enterprise systems Excellent communication and stakeholder management abilities Self-motivated with the ability to work independently and under pressureTechnical Expertise (desirable): Identity & Access Management (IAM) PKI, Certificate Authorities, and Hardware Security Modules (HSMs) Smart cards, security tokens, and multi-factor authentication Credential/Identity Management Systems (CMS/IDMS) Cybersecurity technologies Windows Server, Active Directory, Domain Controllers SQL Server and database querying Networking concepts and troubleshootingAdditional Information Hybrid working model based in Rugby Travel to customer sites (~20%) Willingness to undergo security clearance if requiredThis is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You'll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise. The salary is £50,000 to £65,000 plus an annual bonus of up to £5,000