Technical Sales Manager (m/w/d)

We're looking for a knowledgeable, consultative, and driven Technical Sales Manager to lead the sale of our chocolate machinery and equipment range. tempering machines and enrobers to moulding lines and large-scale production systems, you'll be the expert who helps chocolate makers find exactly the right them from first enquiry through to installation and beyond. everyone from independent artisans buying their first tempering machine to This is a full-time, in-office role based at our London headquarters and superstore showroom, with occasional travel to customer sites, trade shows, and Home Chocolate Factory is the UK's leading supplier for professional chocolate decades, we've combined craft and technology to supply the finest ingredients, We're modernising how we work, from our online store to how we connect with Our team blends deep product knowledge with a love of great service, Own the technical sales process for our chocolate machinery range, from initial enquiry through to closing the sale and aftercare. - Deliver confident, hands-on machinery demonstrations in our London showroom Answer detailed technical questions on machine specifications, capacity, installation requirements, maintenance, and compatibility. - Support international customers with machinery enquiries, shipping logistics, Build long-term relationships with customers, becoming their trusted advisor Liaise with warehouse, purchasing, suppliers, and engineering or installation our CRM (Zoho or similar). - Proven experience in technical sales, ideally involving machinery, equipment, Excellent communication and relationship-building skills, with a Commercially minded, confident managing the full sales cycle and comfortable Confident using digital tools and systems (Shopify, Zoho, or similar). - Fluent English speaker, with additional languages a bonus for supporting Background or genuine interest in chocolate, food production, hospitality, or Willingness to travel occasionally for customer visits, installations, and You'll play a key role in helping chocolatiers and producers grow, equipping