Hr Officer

About Comfort Care Services Comfort Care Services is a leading provider of high‑quality supported living for adults with enduring mental illness, learning disabilities, and other complex health needs. We deliver specialist care with a strong focus on improving lives, enhancing independence, and supporting safe, thriving communities. At Comfort Care Services, we don’t do “just HR” — we create an environment where our people can flourish. We believe that when our staff are supported, empowered, and valued, our service users receive the best possible care. The Role We are looking for a People & Culture Officer who is part HR professional, part problem‑solver, and 100% people‑focused. Your mission is to help make Comfort Care Services an employer of choice in the care sector. You will be the bridge between organisational strategy and frontline reality, ensuring our teams feel supported, informed, and equipped to deliver outstanding care. Key Responsibilities * Provide day‑to‑day HR support, advice, and guidance to managers and frontline staff * Support recruitment, onboarding, and employee lifecycle processes * Maintain accurate HR records and ensure compliance with GDPR and data‑protection standards * Assist with the implementation, communication, and adherence to HR policies and procedures * Support HR projects, workforce initiatives, and continuous improvement activity * Contribute to a positive, collaborative, and people‑centred workplace culture * Participate in the on‑call rota as required Key Requirements * Previous experience in a similar HR / People & Culture role * Excellent communication, organisational, and interpersonal skills * Ability to work independently, prioritise effectively, and meet deadlines * Proactive, solution‑focused approach with a commitment to high standards * Strong sense of professionalism and the ability to handle sensitive matters discreetly * CIPD qualification not required — working towards CIPD is desirable * Willingness to participate in on‑call duties on a rota basis * Must be a driver and hold, or be willing to upgrade to, business car insurance. Why Join Us? * A supportive team where your voice and professional expertise truly matter * Opportunities to influence staff wellbeing, development, and culture * A role with real purpose, creating environments where staff and service users can thrive * Exposure to a wide range of HR functions within a dynamic and growing organisation